Instead of the break-fix relationship that most companies have with their IT services company, Intec Solutions offers full 24/7 support through the use of Remote Management software.  With Remote Management, your servers and workstations are always kept up to date with the latest service packs and updates.  There is no longer a need to make an appointment or wait for someone to drive out to your office.

Remote Management offers a number of support features such as:

• Patch Management - never have to worry about whether or not your servers and workstations have all the latest updates.

• Ticketing System - submit a service request to receive fast and reliable service.

• Auditing - with auditing you can receive up to date inventory of your network.

• Alerts - the remote administrator at Intec Solutions is notified of any errors that occur.

• Reports - you will receive monthly reports letting you know how your network is doing.

• Remote Control - almost any issue can be resolved remotely.  This give us the ability to be there at your side keeping downtime to a minimum.

If you would like to find out if there’s a technology based solution for your particular business problem, call us at 859-392-2662 or click here to contact us. We’d be happy to meet with you at your convenience to discuss your specific situation.